Jonathan Bland’s Post

View profile for Jonathan Bland

Co-Founder @ Omni Lab | Paid Ads for B2B SaaS brands

B2B buyers do NOT buy after seeing ONE ad, reading ONE blog, or going to ONE event. There are many different interactions that happen before they buy. Maybe they: - Went to an event - Followed someone LI from your company - Talked to a friend about you in a Slack community - Saw an ad about what you do on Facebook - Read your blog - Got an email from an SDR - Went to your pricing page Smart marketers already know this. However, many times the CEO, CFO, or someone controlling the budget will want a more black-and-white picture. Who doesn't? We all do. “Was this from Google Ads?” “Was this word of mouth?” “Was this from our e-book?”
 Nothing, I repeat NOTHING, comes from one touch point in B2B. Recently, I was looking for call recording software to improve our sales motion + capture more data from client calls to deliver a better service. I was scrolling through LinkedIn when I saw an organic post from Yaagneshwaran Ganesh at Avoma. I then typed in Avoma into Chrome to go directly to their website to figure out if it was what I was looking for and what the price point was. I didn't buy it. Then I started to get some retargeting ads on LinkedIn that kept reminding me about Avoma and what it could do. Months later I went to their website again to better understand capabilities and pricing. I saw another company like ours using it so I figured we'd give it a try. I then read some reviews real quick on G2. Not long after, I started a trial and converted to paid shortly after. Whether you are a CEO, CFO, marketer, salesperson, etc. can relate to some type of journey like this TL;DR: Measure each channel, but do not isolate its value away from the broader funnel. And stop trying to think that people find you and buy from you on one channel...it'd be cool if it worked like that, but it just doesn't.

Diego Oquendo

Head of Marketing @ Catalyst Consulting | A Revenue-Centric Marketing Agency | LinkedIn Top Voice Marketing & Advertising

1y

No-one buys with one touchpoint, specially in B2B Jonathan. This is the problem with attribution and trying to find the "most effective channel" Your attribution tool might give credit to the sale to SEO or paid search and think that is the tactic that's "working" But maybe they saw your guest appearance in a podcast, then they started following you on LinkedIn for months, and used Google just to buy. Trying to credit every conversion to a channel, instead of taking a holistic approach to see how everything ties together is a sure way to kill great marketing programs.

Nathan Yerian

Make Video Content Your Competitive Advantage

1y

The assumption that the buyers journey is linear causes consistent instances of misalignment and misallocation.

Kamil Rextin

Founder @ 42 Agency | Demand Gen / Creative / RevOps

1y

Funnily enough I bought Avoma straight off a google search ad 😅

Ian Aguilar

Coach | Career Maker | Forwarder

1y

Jonathan Bland This is only true because marketers don't know how to market. CEO's, CFO's, VP's, and Directors from companies like Procter & Gamble, Unilever, Sysco and fortune 500 adjacent vendors ABSOLUTELY can and do buy from a single ad/email/linkedin message. It's just that the ad has to include commercial insight about process gaps & personal impacts with proof of ROI. Instead, marketers like to focus on things like "brand" and "features & benefits." Over my 20 years in supply chain tech, my biggest takeaway from the industry is that marketers seem to intentionally lengthen sales cycles.

Everyone who asks for single-point attribution to determine what generated large b2b deals... well, I just think like a southerner, and say Bless your Heart.

Itamar Ben Yair

I help B2B/B2D startups acquire new customers | DevTools, Data, DevOps and Cyber | PhD in Philosophy

1y

What I'm wondering is if you also wrote all of this in their "where did you hear about us" field 😆

Eden Chai (Flair)

Building Teams that Bridge Real Estate & Tech | Marketer

1y

Marketers ignoring this post: "Our SEO is killing it, we're getting 40% conversion from organic search traffic!" 🤡

Gareth Jones

CPO. Product focussed business leader with deep expertise in HR/Work/People tech

1y

Jonathan I hear the same question about events. I liken it to spokes in a wheel. They are all needed to keep the wheel whole and deliver what it’s there to do. No one single spoke can be isolated as the “one” that makes a wheel function. And you can take a few away and it still does the job, but it’s weaker.

How many SQL's did we get from...... The problem is that the measures don't change so the people don't stop asking 🤷♂️

Linda M.

Conversion Copywriter for B2B Health & Fitness Brands | Podcast host

1y

It's how real relationships develop... over time and by earning trust.

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