The Community Corner with Beth McIntyre

Special Episode: Community Manager Appreciation Day

Episode Summary

Today we have a special episode, Community Manager Appreciation Day, where our guests reveal what they are grateful for and proud of about their communities: Katie Ray, Head of Customer Community at Clari, shares her accomplishments of growth and engagement from her time managing the Saleshacker community. She also discusses her current work, hyper-growth, and engagement growth in the Clari community. Next, Diane Yuen, the new Community Manager at Alation, has extensive organic community experience after building her gaming community for seven years. Diane shares her story of taking on her first full-time community role. Jennifer Serrat, Associate Director of Community Engagement at IE University and Community Moderator at CMX, shares a story about some out-of-the-box thinking that led to the revival of her community in the middle of COVID. Kaleem McGill is the Community Manager at The Better Product Community powered by Innovatemap. He shares how he and his team audited and revamped their onboarding process for new members. And finally... Neha Agarwal, Head Community at Quora India, shares the strategy she and her team used to launch Spaces in Hindi.

Episode Notes

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