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The Decade Tech Lost Its Way

An oral history of the 2010s

The Decade Tech Lost Its Way

An oral history of the 2010s

When the decade began, tech meant promise — cars that could drive themselves, social networks that could take down dictators. It connected us in ways we could barely imagine. But somewhere along the way, the flaws of technology became abundantly clear. What happened?

The people who brought us this decade explain: Mark Zuckerberg, Edward Snowden, Ellen Pao, Phil Schiller, Kevin Systrom, Brianna Wu, Tyler “Ninja” Blevins, Mike Judge, Jonah Peretti, Diane von Furstenberg, Alex From Target — and many more. (People’s titles in the interviews below, which have been edited for clarity, reflect the roles they had at the time.)

Design and development by Antonio de Luca and Gray Beltran. Additional design and production by Alana Celii, Dave Horn, Sam Manchester and Anushka Patil.

Credits: Ramin Rahimian for The New York Times; Andrew Kelly/Reuters; Photo by The Guardian via Getty Images; Jim Lo Scalzo/European Pressphoto Agency; Jim Wilson/The New York Times; Darryl Dyck/The Canadian Press, via Associated Press; Agence France-Presse — Getty Images; Justin T. Gellerson for The New York Times