The most important soft skill of a tester
Published in
7 min readSep 5, 2020
It’s not flexibility, can-do attitude, or patience. These are all important, of course, but there is one that stands out above all — diplomacy!
Here’s a succinct definition:
the art of dealing with people in a sensitive and tactful way
Given this definition, we can argue that diplomacy is a perfect blend of the most vital soft skills a…