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The fallout from Facebook’s controversial research app

Since a TechCrunch investigation published Tuesday revealed that Facebook was using a secret research app, essentially a re-skinned version of its Onavo VPN, to gather data on teen users, a flurry of news has taken Silicon Valley by storm. Now, a magnifying glass has been aimed at what seems increasingly like a common practice for tech companies to abuse Apple’s enterprise developer program to load apps that violate the App Store’s terms of service, all to gather more data about users.

Facebook is back in the good graces of the iPhone maker, but the practice, now no longer a secret, has come under immense scrutiny, and Apple seems more than willing to wield its power as a platform-owner to ensure it stops happening. Here’s all the latest news on the controversy as it continues unfolding.

  • Nick Statt

    Feb 20, 2019

    Nick Statt

    How Apple’s enterprise app program became the new Wild West of mobile apps

    Photo by Amelia Holowaty Krales / The Verge

    Apple’s iOS platform has a seedy underbelly that, for years, has been lurking largely unseen, letting both app makers and iPhone owners bypass the App Store’s restrictions to load pirated games, media, and all manner of software that Apple forbids. The most staggering part of this illicit app underworld? Apple is responsible.

    The company creates and distributes a suite of developer tools for an annual fee of just a few hundred dollars that allows sketchy apps onto the iPhone. While the result isn’t quite as robust as the jailbreaking community that emerged in the iPhone’s earliest years, it’s abetting perhaps an even murkier landscape of apps with uncertain security, privacy permissions, and potentially ulterior motives when it comes to making money.

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  • Nick Statt

    Feb 20, 2019

    Nick Statt

    This illicit iPhone app store has been hiding in plain sight

    Photo by Amelia Holowaty Krales / The Verge

    Apple has long touted its iOS ecosystem for both the security and the tightly controlled approach the company has taken with its App Store, overseeing the approval of more than 2 million pieces of software to date for its mobile marketplace. But I’ve known for years that there are ways around that process, either by jailbreaking or by misusing what are known as enterprise certificates, which are designed for large companies to distribute apps internally, that let you directly install software on an iPhone.

    Still, I was as shocked as anyone to find what amounted to a bizarro world App Store of sorts sitting in plain sight, downloadable with a few taps on my iPhone XS. The marketplace, called TutuApp, is just one of many illicit iOS app stores that can be easily sideloaded onto your Apple device, so long as you’re willing to hand the keys to your security and privacy to an unknown, likely China-based entity designed around peddling popular Nintendo knock-offs and pirated versions of apps and various types of spyware, malware, and other maliciously disguised software.

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  • Nick Statt

    Jan 31, 2019

    Nick Statt

    Apple restores Facebook’s ability to run internal iOS apps

    Illustration by Alex Castro / The Verge

    Facebook said today that Apple has restored its enterprise certificate, the software permission that allows the social network to load internal mobile apps onto the devices of employees, beta testers, and research participants.

    The move comes roughly one day after Apple blocked Facebook from using the program after a TechCrunch investigation revealed it had re-skinned its Onavo VPN app, pulled from the App Store last summer, as the “Facebook Research” app. Facebook was paying teenagers and adults $20 a month to use the app, which was not distributed through proper iOS channels and was instead sideloaded using Facebook’s enterprise certificate, to siphon sensitive smartphone data.

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  • Tom Warren

    Jan 31, 2019

    Tom Warren

    Apple blocks Google from running its internal iOS apps

    A Google logo sits at the center of ominous concentric circles
    Illustration by Alex Castro / The Verge

    Apple shut down Google’s ability to distribute its internal iOS apps earlier today. A person familiar with the situation told The Verge that early versions of Google Maps, Hangouts, Gmail, and other pre-release beta apps stopped working alongside employee-only apps like a Gbus app for transportation and Google’s internal cafe app. The block came after Google was found to be in violation of Apple’s app distribution policy, and followed a similar shutdown that was issued to Facebook earlier this week.

    TechCrunch and Bloomberg’s Mark Bergen reported late Thursday that the apps’ functionality had been restored; Apple appears to have worked more closely with Google to fix this situation. “We are working together with Google to help them reinstate their enterprise certificates very quickly,” an Apple spokesperson earlier told BuzzFeed.

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  • Casey Newton

    Jan 31, 2019

    Casey Newton

    Apple’s power over Facebook ought to worry the rest of us

    Illustration featuring a pattern of Apple logos
    Illustration by Alex Castro / The Verge

    Programming note: I’m on assignment tomorrow and Friday. The Interface will return on Monday.

    At around 2:30 a.m. ET on Wednesday, Facebook sent me an update about the controversial market research program revealed on Tuesday by TechCrunch. Effective immediately, the company said, the program would end on Apple devices. It also took issue with some of the language in TechCrunch’s report:

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  • Dami Lee

    Jan 30, 2019

    Dami Lee

    Google disables app that monitored iPhone usage in violation of Apple’s rules

    Illustration by Alex Castro / The Verge

    Google just disabled a private iOS app that monitored users’ iPhone usage, after it was revealed today that the app violated Apple’s distribution policies in the same way that Facebook’s usage-tracking Research app did.

    Called Screenwise Meter, the iOS and Android app gave users who opted into Google’s Opinion Rewards program gift cards in exchange for tracking their internet usage data. The iOS version of the app relied on Apple’s enterprise program, which allows for the distribution of apps with special privileges to be used only by a company’s employees. The app has now been disabled on iOS, though it’s still available on Google’s Play Store.

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  • Makena Kelly

    Jan 30, 2019

    Makena Kelly

    Lawmakers are furious with Facebook: ‘wiretapping teens is not research’

    Dr. Christine Blasey Ford And Supreme Court Nominee Brett Kavanaugh Testify To Senate Judiciary Committee
    Photo by Win McNamee/Getty Images

    Tuesday night, a TechCrunch investigation revealed that Facebook had been secretly paying teenagers to install a VPN that let the company see nearly everything they did on their phones. Today, lawmakers on both sides of the aisle are lashing out at the tech giant, raising new questions about how the company might fare in future privacy legislation.

    “Wiretapping teens is not research, and it should never be permissible.” Sen. Richard Blumenthal (D-CT) said in a statement. “Instead of learning its lesson when it was caught spying on consumers using the supposedly ‘private’ Onavo VPN app, Facebook rebranded the intrusive app and circumvented Apple’s attempts to protect iPhone users.”

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  • Dami Lee

    Jan 30, 2019

    Dami Lee

    Google also monitored iPhone usage with a private app

    Photo by James Bareham / The Verge

    Google distributed a private app that monitored how people use their iPhones, in much the same way that Facebook did — and got in trouble for. Google’s app, reported today by TechCrunch, rewards users with gift cards for letting Google collect information on their internet usage. The app has since been disabled.

    The app relied on Apple’s enterprise program, which allows for the distribution of internal apps within a company. That could be a problem: Apple says these apps should only be used by a company’s employees, and companies that violate the policy could be banned, having all their internal apps disabled. That’s exactly what happened to Facebook today.

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  • Jan 30, 2019

    Tom Warren and Jacob Kastrenakes

    Apple blocks Facebook from running its internal iOS apps

    facebook stock art
    Illustration by Alex Castro / Th

    Apple has shut down Facebook’s ability to distribute internal iOS apps, from early releases of the Facebook app to basic tools like a lunch menu. A person familiar with the situation tells The Verge that early versions of Facebook, Instagram, Messenger, and other pre-release “dogfood” (beta) apps have stopped working, as have other employee apps, like one for transportation. Facebook is treating this as a critical problem internally, we’re told, as the affected apps simply don’t launch on employees’ phones anymore.

    The shutdown comes in response to news that Facebook has been using Apple’s program for internal app distribution to track teenage customers with a “research” app.

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  • Casey Newton

    Jan 30, 2019

    Casey Newton

    Teens deserve more than $20 for giving all their phone data to Facebook

    Photo by Amelia Holowaty Krales / The Verge

    One popular criticism of Facebook and other tech platforms is that they never compensate users for their time, their data, or their contributions. Facebook is one of the richest companies in the world because of the data we hand over to it for free, the argument goes. Why doesn’t it pay up?

    Today we learned that Facebook has heard these criticisms — and if you’re aged 13 to 35, it would like to give you a $20 gift card.

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  • Casey Newton

    Jan 30, 2019

    Casey Newton

    Facebook will shut down its controversial market research app for iOS

    Illustration by James Bareham / The Verge

    Facebook will end a controversial market research program that violated Apple developer guidelines in order to harvest user data from the phones of volunteers. The company said early Wednesday evening that the Facebook Research app, which offers volunteers between the ages of 13 and 35 monthly $20 gift cards in exchange for near-total access to the data on their phones, would no longer be available on iOS. It will apparently continue to be available for Android users.

    TechCrunch reported on Tuesday that the company has been paying the gift cards to people aged 13 to 35 in exchange for installing an app called Facebook Research on iOS and Android. The app monitors their phone and web activity and sends it back to Facebook for market research purposes.

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  • Casey Newton

    Jan 30, 2019

    Casey Newton

    Facebook has been paying teens $20 a month for total access to their phone activity

    Illustration by Alex Castro / The Verge

    Facebook has run a program to collect intimate user data from paid volunteers for the past three years, according to a new report. TechCrunch reported that the company has been paying people ages 13 to 25 as much as $20 month in exchange for installing an app called Facebook Research on iOS or Android, which monitors their phone and web activity and sends it back to Facebook. The company confirmed the existence of the research program to TechCrunch.

    Facebook was previously collecting some of this data through Onavo Protect, a VPN service that it acquired in 2013. The data has proven extremely valuable to Facebook in identifying up-and-coming competitors, then acquiring or cloning them. Facebook removed the app from the App Store last summer after Apple complained that it violated the App Store’s guidelines on data collection.

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  • Nick Statt

    Aug 22, 2018

    Nick Statt

    Facebook will pull its data-collecting VPN app from the App Store over privacy concerns

    Photo by Michele Doying / The Verge

    Facebook will soon pull a mobile VPN app called Onavo Protect from Apple’s App Store, after the iPhone maker declared it violated the store’s guidelines on data collection, according to a report from The Wall Street Journal.

    Onavo, which began as an Israeli analytics startup focused on helping users monitor their data usage, was acquired by Facebook in 2013. Its VPN provider then became a data collection tool for Facebook to monitor smartphone users’ behavior outside its core apps, helping inform Facebook’s live video strategy, competition from other social apps, and its decision to acquire companies including WhatsApp.

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