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Search In 2020 - It’s No
Longer About Rankings
Ric Rodriguez, SEO Consultant
2019 - SEO Consultant, Yext
2018 - SEO Director, iProspect
2016 - SEO Director, Croud
2016 - SEO Strategist, Three Whiskey
2014 - SEO Analyst, iCrossing
Technology has enabled people
to look for info in different ways
Speed to adoption is increasing
Time to reach 50m users
46
years
50
years
62
years
64
years
70
0
Sources: Visual Capitalist & Interactive Schools
46
years
50
years
62
years
64
years
22
years
28
years
12
years
Speed to adoption is increasing
Time to reach 50m users
70
0
Sources: Visual Capitalist & Interactive Schools
12
years 7
years 10
months
19
days
22
years
28
years
Speed to adoption is increasing
Time to reach 50m users
46
years
50
years
62
years
64
years
70
0
Sources: Visual Capitalist & Interactive Schools
Consumers are getting used to the
new search formats and platforms
Shifting channels of engagement
Time spend by device / day6h
0h
2016201520142012 201720132011201020092008
3h
Sources: Kleiner Perkins
Mobile
Other
Desktop
Shifting channels of engagement
Sources: Kleiner Perkins
Other
Desktop
Mobile
Time spend by device / day6h
0h
2016201520142012 201720132011201020092008
3h
Shifting channels of engagement
Smart speaker sales (projection)
300m
0m
2024202320222020 202520212019201820172016
150m
Sources: Loup Ventures / Voicebot.ai
37m
units
9m
units
73m
units52m
units
Shifting channels of engagement
Smart speaker sales (projection)
Sources: Loup Ventures / Voicebot.ai
37m
units
9m
units
73m
units52m
units
101m
units
129m
units
172m
units
205m
units
233m
units
291m
units
300m
0m
150m
2024202320222020 202520212019201820172016
We can ask questions in far more
complex ways that ever before
Queries are a vehicle for discovery
find the best place to eat pizza near me with
veggie options open tonight and takes amex_
find the best place to eat pizza near me with
veggie options open tonight and takes amex_
Intent: Navigation
Feature: For vegetarians Opening: Friday Payment: Card
Rating: 4*+ Cuisine: Italian Location: Paris
Queries are a vehicle for discovery
find the best place to eat pizza near me with
veggie options open tonight and takes amex_
Intent: Navigation
Feature: For vegetarians Opening: Friday Payment: Card
Rating: 4*+ Cuisine: Italian Location: Paris
Queries are a vehicle for discovery
Type: Takeaway Distance: <500mContent: ”clean”Type: Location
Time: 8-10pm Card: American ExpressMenu Item: Margherita
pizza near me
Queries are a vehicle for discovery
pizza near me
Ric Rodriguez
_search history
_demographic
_web actions
_inferred intent
iPhone 11 Pro Max
_ip location
_partner data
_other devices
_routine data
Queries are a vehicle for discovery
Connecting with users at the point
of intent is increasingly a challenge
Search is more than your website
how far is the moon?_
Search is more than your website
how far is the moon?_
Search
Answers
Websites
Meta
Search
Voice
Search
Social
Media
Apps /
PWAs
Search
Results
Chat /
Message
AR / VR
Search is more than your website
how far is the moon?_
Search
Answers
Websites
Meta
Search
Voice
Search
Social
Media
Apps /
PWAs
Search
Results
Chat /
Message
AR / VR
Knowledge base + machine learning
This is new for many but search
has worked this way for some time
To organise the world’s information
Crawling
To organise the world’s information
Crawling Parsing
To organise the world’s information
IndexingCrawling Parsing
To organise the world’s information
Indexing QueryingCrawling Parsing
To organise the world’s information
Indexing Querying ServingCrawling Parsing
To organise the world’s information
Indexing Querying ServingCrawling Parsing
Serving (ranking) is the part we know the least about
To organise the world’s information
Indexing Querying ServingCrawling Parsing
Information retrieval is an open book of new ideas
To succeed, we need to challenge
everything that we believe is true
Adopting a modern search mindset
1. Ranking isn’t helpful
2. Context is important
3. Knowledge is power
Adopting a modern search mindset
1. Ranking isn’t helpful
2. Context is important
3. Knowledge is power
Adopting a modern search mindset
1. Ranking isn’t helpful
2. Context is important
3. Knowledge is power
Ranking isn’t helpful; it’s a black
box and it’s intrinsically transient
Ranking is a multi-layered system
Website 1
Website 2
Website 3
Website 4
Technical
Position 1
Position 2
Position 3
Position 4
Content
Links
Ranking is a multi-layered system
Website 1
Website 2
Website 3
Website 4
Black box of
“ranking factors”
Position 1
Position 2
Position 3
Position 4
Ranking is a multi-layered system
Black box
of “ranking
factors”
Secondary
refinements
Personalisation
Position 1
Position 2
Position 3
Position 4
Website 1
Website 2
Website 3
Website 4
Ranking is a multi-layered system
Black box
of “ranking
factors”
(e.g., speed)
Secondary
refinements
Personalisation
Position 1
Position 2
Position 3
Position 4
Website 1
Website 2
Website 3
Website 4
Ranking is a multi-layered system
Website 1
Website 2
Website 3
Website 4
#1
#2
#3
#4
#1
#2
#3
#4
#1
#2
#3
#4
#1
#2
#3
#4
#1
#2
#3
#4
#1
#2
#3
#4
Ranking is a multi-layered system
Website 1
Website 2
Website 3
Website 4
#1
#2
#3
#4
#1
#2
#3
#4
#1
#2
#3
#4
#1
#2
#3
#4
#1
#2
#3
#4
#1
#2
#3
#4
?
This tells the search engine
how to order the inputs - but
not what the inputs are
Context is important when your
users expect to search naturally
Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Product category: diy tool Transaction medium: online
Transaction event: sale event
Time period: Boxing Day
Date: 26th
December 2019
Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Left to right understanding
Ignore “common” words
Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Product category: diy tool
Time period: Boxing Day
Date: 26th
December 2019
Transaction medium: online
Transaction event: sale event
Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Misinterpreted
Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Not accounted for
Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Left to right understanding
Ignore “common” words
BERT changed this for the better
Deciphering meaning is complex
The Hammers is the nickname of West Ham United football club
BERT – learning through masking words
*Note: this is a simplified explanation of a far more complex process
The Hammers is the nickname of West Ham United football club
The Hammers is the nickname of West Ham United football club
Deciphering meaning is complex
The Hammers is the nickname of West Ham United football club.
BERT - learning through guessing the next sentence
*Note: this is a simplified explanation of a far more complex process
He used them to build a new cabinet.
They used to be based at Upton Park.
Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Using BERT to understand each word’s impact
Product category: tickets
Type: West Ham United
Transaction medium: online
Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Date: 26th
December 2019
Event type: football fixture
Knowledge (data) is power; it is
at the heart of answer machines
DIYTools
Football Team
A hammer
West Ham United
Graphs, entities and structured data
DIYTools
Football Team
A hammer
West Ham United
Fixture tickets
Graphs, entities and structured data
Football Team:
Season:
Division:
Nickname:
Located In
2019 / 2020
Premier
League
Hammers
London
Fixture Date
Home Team
Away Team
26/12/2019
Crystal
Palace
West Ham
United
West Ham United
Entity
Value pairs (structured data)
Graphs, entities and structured data
who did west ham play on boxing day last year?_
Football Team:
Season:
Division:
Nickname:
Located In
2019 / 2020
Premier
League
Hammers
London
Fixture Date
Home Team
Away Team
26/12/2019
Crystal
Palace
West Ham
United
West Ham United
Graphs, entities and structured data
who did west ham play on boxing day last year?_
Football Team:
Season:
Division:
Nickname:
Located In
2019 / 2020
Premier
League
Hammers
London
Fixture Date
Home Team
Away Team
26/12/2019
Crystal
Palace
West Ham
United
West Ham United
Graphs, entities and structured data
Airbus 321
Graphs, entities and structured data
London
London
Airport Name: Gatwick
Operating Airline: British Airways
Aircraft Name:
Heathrow
Operating Airline:
Airbus 321
Airport Name:
Graphs, entities and structured data
London
Airbus 321
London
British Airways
Airbus 321
Heathrow
Gatwick
Graphs, entities and structured data
West Ham
United
Located In:
England Capital City:
Great Fire Of
London
Happened
In:
New Years
Party
Event At:
Destination:
British
Airways
Financial
Centre:
United
Kingdom
Lives In:
Boris
Johnson
Former
Name:
Londinium
london_
Graphs, entities and structured data
Graphs, entities and structured data
This knowledge network is built from the web
as a whole – its content and connections
Graphs, entities and structured data
There’s a paradigm shift happening
in search – we must embrace it
Ric Rodriguez - Search In 2020 - it's No Longer About Ranking

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Ric Rodriguez - Search In 2020 - it's No Longer About Ranking

  • 1. Search In 2020 - It’s No Longer About Rankings Ric Rodriguez, SEO Consultant
  • 2. 2019 - SEO Consultant, Yext 2018 - SEO Director, iProspect 2016 - SEO Director, Croud 2016 - SEO Strategist, Three Whiskey 2014 - SEO Analyst, iCrossing
  • 3. Technology has enabled people to look for info in different ways
  • 4. Speed to adoption is increasing Time to reach 50m users 46 years 50 years 62 years 64 years 70 0 Sources: Visual Capitalist & Interactive Schools
  • 5. 46 years 50 years 62 years 64 years 22 years 28 years 12 years Speed to adoption is increasing Time to reach 50m users 70 0 Sources: Visual Capitalist & Interactive Schools
  • 6. 12 years 7 years 10 months 19 days 22 years 28 years Speed to adoption is increasing Time to reach 50m users 46 years 50 years 62 years 64 years 70 0 Sources: Visual Capitalist & Interactive Schools
  • 7. Consumers are getting used to the new search formats and platforms
  • 8. Shifting channels of engagement Time spend by device / day6h 0h 2016201520142012 201720132011201020092008 3h Sources: Kleiner Perkins Mobile Other Desktop
  • 9. Shifting channels of engagement Sources: Kleiner Perkins Other Desktop Mobile Time spend by device / day6h 0h 2016201520142012 201720132011201020092008 3h
  • 10. Shifting channels of engagement Smart speaker sales (projection) 300m 0m 2024202320222020 202520212019201820172016 150m Sources: Loup Ventures / Voicebot.ai 37m units 9m units 73m units52m units
  • 11. Shifting channels of engagement Smart speaker sales (projection) Sources: Loup Ventures / Voicebot.ai 37m units 9m units 73m units52m units 101m units 129m units 172m units 205m units 233m units 291m units 300m 0m 150m 2024202320222020 202520212019201820172016
  • 12. We can ask questions in far more complex ways that ever before
  • 13. Queries are a vehicle for discovery find the best place to eat pizza near me with veggie options open tonight and takes amex_
  • 14. find the best place to eat pizza near me with veggie options open tonight and takes amex_ Intent: Navigation Feature: For vegetarians Opening: Friday Payment: Card Rating: 4*+ Cuisine: Italian Location: Paris Queries are a vehicle for discovery
  • 15. find the best place to eat pizza near me with veggie options open tonight and takes amex_ Intent: Navigation Feature: For vegetarians Opening: Friday Payment: Card Rating: 4*+ Cuisine: Italian Location: Paris Queries are a vehicle for discovery Type: Takeaway Distance: <500mContent: ”clean”Type: Location Time: 8-10pm Card: American ExpressMenu Item: Margherita
  • 16. pizza near me Queries are a vehicle for discovery
  • 17. pizza near me Ric Rodriguez _search history _demographic _web actions _inferred intent iPhone 11 Pro Max _ip location _partner data _other devices _routine data Queries are a vehicle for discovery
  • 18. Connecting with users at the point of intent is increasingly a challenge
  • 19. Search is more than your website how far is the moon?_
  • 20. Search is more than your website how far is the moon?_ Search Answers Websites Meta Search Voice Search Social Media Apps / PWAs Search Results Chat / Message AR / VR
  • 21. Search is more than your website how far is the moon?_ Search Answers Websites Meta Search Voice Search Social Media Apps / PWAs Search Results Chat / Message AR / VR Knowledge base + machine learning
  • 22. This is new for many but search has worked this way for some time
  • 23. To organise the world’s information Crawling
  • 24. To organise the world’s information Crawling Parsing
  • 25. To organise the world’s information IndexingCrawling Parsing
  • 26. To organise the world’s information Indexing QueryingCrawling Parsing
  • 27. To organise the world’s information Indexing Querying ServingCrawling Parsing
  • 28. To organise the world’s information Indexing Querying ServingCrawling Parsing Serving (ranking) is the part we know the least about
  • 29. To organise the world’s information Indexing Querying ServingCrawling Parsing Information retrieval is an open book of new ideas
  • 30. To succeed, we need to challenge everything that we believe is true
  • 31. Adopting a modern search mindset 1. Ranking isn’t helpful 2. Context is important 3. Knowledge is power
  • 32. Adopting a modern search mindset 1. Ranking isn’t helpful 2. Context is important 3. Knowledge is power
  • 33. Adopting a modern search mindset 1. Ranking isn’t helpful 2. Context is important 3. Knowledge is power
  • 34. Ranking isn’t helpful; it’s a black box and it’s intrinsically transient
  • 35. Ranking is a multi-layered system Website 1 Website 2 Website 3 Website 4 Technical Position 1 Position 2 Position 3 Position 4 Content Links
  • 36. Ranking is a multi-layered system Website 1 Website 2 Website 3 Website 4 Black box of “ranking factors” Position 1 Position 2 Position 3 Position 4
  • 37. Ranking is a multi-layered system Black box of “ranking factors” Secondary refinements Personalisation Position 1 Position 2 Position 3 Position 4 Website 1 Website 2 Website 3 Website 4
  • 38. Ranking is a multi-layered system Black box of “ranking factors” (e.g., speed) Secondary refinements Personalisation Position 1 Position 2 Position 3 Position 4 Website 1 Website 2 Website 3 Website 4
  • 39. Ranking is a multi-layered system Website 1 Website 2 Website 3 Website 4 #1 #2 #3 #4 #1 #2 #3 #4 #1 #2 #3 #4 #1 #2 #3 #4 #1 #2 #3 #4 #1 #2 #3 #4
  • 40. Ranking is a multi-layered system Website 1 Website 2 Website 3 Website 4 #1 #2 #3 #4 #1 #2 #3 #4 #1 #2 #3 #4 #1 #2 #3 #4 #1 #2 #3 #4 #1 #2 #3 #4 ? This tells the search engine how to order the inputs - but not what the inputs are
  • 41. Context is important when your users expect to search naturally
  • 42. Deciphering meaning is complex hammers boxing day for sale online_ *Note: this is a simplified explanation of a far more complex process
  • 43. Deciphering meaning is complex hammers boxing day for sale online_ *Note: this is a simplified explanation of a far more complex process Product category: diy tool Transaction medium: online Transaction event: sale event Time period: Boxing Day Date: 26th December 2019
  • 44. Deciphering meaning is complex hammers boxing day for sale online_ *Note: this is a simplified explanation of a far more complex process Left to right understanding Ignore “common” words
  • 45. Deciphering meaning is complex hammers boxing day for sale online_ *Note: this is a simplified explanation of a far more complex process Product category: diy tool Time period: Boxing Day Date: 26th December 2019 Transaction medium: online Transaction event: sale event
  • 46. Deciphering meaning is complex hammers boxing day for sale online_ *Note: this is a simplified explanation of a far more complex process Misinterpreted
  • 47. Deciphering meaning is complex hammers boxing day for sale online_ *Note: this is a simplified explanation of a far more complex process Not accounted for
  • 48. Deciphering meaning is complex hammers boxing day for sale online_ *Note: this is a simplified explanation of a far more complex process Left to right understanding Ignore “common” words BERT changed this for the better
  • 49. Deciphering meaning is complex The Hammers is the nickname of West Ham United football club BERT – learning through masking words *Note: this is a simplified explanation of a far more complex process The Hammers is the nickname of West Ham United football club The Hammers is the nickname of West Ham United football club
  • 50. Deciphering meaning is complex The Hammers is the nickname of West Ham United football club. BERT - learning through guessing the next sentence *Note: this is a simplified explanation of a far more complex process He used them to build a new cabinet. They used to be based at Upton Park.
  • 51. Deciphering meaning is complex hammers boxing day for sale online_ *Note: this is a simplified explanation of a far more complex process Using BERT to understand each word’s impact
  • 52. Product category: tickets Type: West Ham United Transaction medium: online Deciphering meaning is complex hammers boxing day for sale online_ *Note: this is a simplified explanation of a far more complex process Date: 26th December 2019 Event type: football fixture
  • 53. Knowledge (data) is power; it is at the heart of answer machines
  • 54. DIYTools Football Team A hammer West Ham United Graphs, entities and structured data
  • 55. DIYTools Football Team A hammer West Ham United Fixture tickets Graphs, entities and structured data
  • 56. Football Team: Season: Division: Nickname: Located In 2019 / 2020 Premier League Hammers London Fixture Date Home Team Away Team 26/12/2019 Crystal Palace West Ham United West Ham United Entity Value pairs (structured data) Graphs, entities and structured data
  • 57. who did west ham play on boxing day last year?_ Football Team: Season: Division: Nickname: Located In 2019 / 2020 Premier League Hammers London Fixture Date Home Team Away Team 26/12/2019 Crystal Palace West Ham United West Ham United Graphs, entities and structured data
  • 58. who did west ham play on boxing day last year?_ Football Team: Season: Division: Nickname: Located In 2019 / 2020 Premier League Hammers London Fixture Date Home Team Away Team 26/12/2019 Crystal Palace West Ham United West Ham United Graphs, entities and structured data
  • 59. Airbus 321 Graphs, entities and structured data London
  • 60. London Airport Name: Gatwick Operating Airline: British Airways Aircraft Name: Heathrow Operating Airline: Airbus 321 Airport Name: Graphs, entities and structured data
  • 61. London Airbus 321 London British Airways Airbus 321 Heathrow Gatwick Graphs, entities and structured data
  • 62. West Ham United Located In: England Capital City: Great Fire Of London Happened In: New Years Party Event At: Destination: British Airways Financial Centre: United Kingdom Lives In: Boris Johnson Former Name: Londinium london_ Graphs, entities and structured data
  • 63. Graphs, entities and structured data
  • 64. This knowledge network is built from the web as a whole – its content and connections Graphs, entities and structured data
  • 65. There’s a paradigm shift happening in search – we must embrace it