With the rise of intelligent services and more ways to look for information than ever before, people have been retrained to interact with search engines differently. In this talk from Bristol SEO, Ric discussed why this is important, how this impacts the very fabric of search as we know it - and what to do about it.
(Generative) AI & Marketing: - Out of the Hype - Empowering the Marketing M...
Ric Rodriguez - Search In 2020 - it's No Longer About Ranking
1. Search In 2020 - It’s No
Longer About Rankings
Ric Rodriguez, SEO Consultant
2. 2019 - SEO Consultant, Yext
2018 - SEO Director, iProspect
2016 - SEO Director, Croud
2016 - SEO Strategist, Three Whiskey
2014 - SEO Analyst, iCrossing
8. Shifting channels of engagement
Time spend by device / day6h
0h
2016201520142012 201720132011201020092008
3h
Sources: Kleiner Perkins
Mobile
Other
Desktop
9. Shifting channels of engagement
Sources: Kleiner Perkins
Other
Desktop
Mobile
Time spend by device / day6h
0h
2016201520142012 201720132011201020092008
3h
10. Shifting channels of engagement
Smart speaker sales (projection)
300m
0m
2024202320222020 202520212019201820172016
150m
Sources: Loup Ventures / Voicebot.ai
37m
units
9m
units
73m
units52m
units
11. Shifting channels of engagement
Smart speaker sales (projection)
Sources: Loup Ventures / Voicebot.ai
37m
units
9m
units
73m
units52m
units
101m
units
129m
units
172m
units
205m
units
233m
units
291m
units
300m
0m
150m
2024202320222020 202520212019201820172016
12. We can ask questions in far more
complex ways that ever before
13. Queries are a vehicle for discovery
find the best place to eat pizza near me with
veggie options open tonight and takes amex_
14. find the best place to eat pizza near me with
veggie options open tonight and takes amex_
Intent: Navigation
Feature: For vegetarians Opening: Friday Payment: Card
Rating: 4*+ Cuisine: Italian Location: Paris
Queries are a vehicle for discovery
15. find the best place to eat pizza near me with
veggie options open tonight and takes amex_
Intent: Navigation
Feature: For vegetarians Opening: Friday Payment: Card
Rating: 4*+ Cuisine: Italian Location: Paris
Queries are a vehicle for discovery
Type: Takeaway Distance: <500mContent: ”clean”Type: Location
Time: 8-10pm Card: American ExpressMenu Item: Margherita
17. pizza near me
Ric Rodriguez
_search history
_demographic
_web actions
_inferred intent
iPhone 11 Pro Max
_ip location
_partner data
_other devices
_routine data
Queries are a vehicle for discovery
20. Search is more than your website
how far is the moon?_
Search
Answers
Websites
Meta
Search
Voice
Search
Social
Media
Apps /
PWAs
Search
Results
Chat /
Message
AR / VR
21. Search is more than your website
how far is the moon?_
Search
Answers
Websites
Meta
Search
Voice
Search
Social
Media
Apps /
PWAs
Search
Results
Chat /
Message
AR / VR
Knowledge base + machine learning
22. This is new for many but search
has worked this way for some time
35. Ranking is a multi-layered system
Website 1
Website 2
Website 3
Website 4
Technical
Position 1
Position 2
Position 3
Position 4
Content
Links
36. Ranking is a multi-layered system
Website 1
Website 2
Website 3
Website 4
Black box of
“ranking factors”
Position 1
Position 2
Position 3
Position 4
37. Ranking is a multi-layered system
Black box
of “ranking
factors”
Secondary
refinements
Personalisation
Position 1
Position 2
Position 3
Position 4
Website 1
Website 2
Website 3
Website 4
38. Ranking is a multi-layered system
Black box
of “ranking
factors”
(e.g., speed)
Secondary
refinements
Personalisation
Position 1
Position 2
Position 3
Position 4
Website 1
Website 2
Website 3
Website 4
40. Ranking is a multi-layered system
Website 1
Website 2
Website 3
Website 4
#1
#2
#3
#4
#1
#2
#3
#4
#1
#2
#3
#4
#1
#2
#3
#4
#1
#2
#3
#4
#1
#2
#3
#4
?
This tells the search engine
how to order the inputs - but
not what the inputs are
42. Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
43. Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Product category: diy tool Transaction medium: online
Transaction event: sale event
Time period: Boxing Day
Date: 26th
December 2019
44. Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Left to right understanding
Ignore “common” words
45. Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Product category: diy tool
Time period: Boxing Day
Date: 26th
December 2019
Transaction medium: online
Transaction event: sale event
46. Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Misinterpreted
47. Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Not accounted for
48. Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Left to right understanding
Ignore “common” words
BERT changed this for the better
49. Deciphering meaning is complex
The Hammers is the nickname of West Ham United football club
BERT – learning through masking words
*Note: this is a simplified explanation of a far more complex process
The Hammers is the nickname of West Ham United football club
The Hammers is the nickname of West Ham United football club
50. Deciphering meaning is complex
The Hammers is the nickname of West Ham United football club.
BERT - learning through guessing the next sentence
*Note: this is a simplified explanation of a far more complex process
He used them to build a new cabinet.
They used to be based at Upton Park.
51. Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Using BERT to understand each word’s impact
52. Product category: tickets
Type: West Ham United
Transaction medium: online
Deciphering meaning is complex
hammers boxing day for sale online_
*Note: this is a simplified explanation of a far more complex process
Date: 26th
December 2019
Event type: football fixture
56. Football Team:
Season:
Division:
Nickname:
Located In
2019 / 2020
Premier
League
Hammers
London
Fixture Date
Home Team
Away Team
26/12/2019
Crystal
Palace
West Ham
United
West Ham United
Entity
Value pairs (structured data)
Graphs, entities and structured data
57. who did west ham play on boxing day last year?_
Football Team:
Season:
Division:
Nickname:
Located In
2019 / 2020
Premier
League
Hammers
London
Fixture Date
Home Team
Away Team
26/12/2019
Crystal
Palace
West Ham
United
West Ham United
Graphs, entities and structured data
58. who did west ham play on boxing day last year?_
Football Team:
Season:
Division:
Nickname:
Located In
2019 / 2020
Premier
League
Hammers
London
Fixture Date
Home Team
Away Team
26/12/2019
Crystal
Palace
West Ham
United
West Ham United
Graphs, entities and structured data
60. London
Airport Name: Gatwick
Operating Airline: British Airways
Aircraft Name:
Heathrow
Operating Airline:
Airbus 321
Airport Name:
Graphs, entities and structured data
62. West Ham
United
Located In:
England Capital City:
Great Fire Of
London
Happened
In:
New Years
Party
Event At:
Destination:
British
Airways
Financial
Centre:
United
Kingdom
Lives In:
Boris
Johnson
Former
Name:
Londinium
london_
Graphs, entities and structured data