🐝 Areti Panou

🐝 Areti Panou

Product Owner | Internal CI/CD Development Tools @SAP

Heidelberg, Baden-Württemberg, Germany
1K followers 500+ connections

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About

Value-driven product manager with 10+ years of experience in various roles working with development teams to create high quality products. Always interested and fascinated to find new ways to make better products by closely collaborating with users as well as by enabling development teams to do their best work.

Activity

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Experience

  • SAP

    SAP

    14 years 4 months

    • SAP Graphic

      Product Manager Expert - Internal CI/CD Tools

      SAP

      - Present 4 years 5 months

      • Product Owner for CI/CD internal tools serving SAP’s developers, quality engineers and program managers
      • Driving adoption of the internal tools across the different SAP organizations through presentations in various communities and one to one calls with interested parties
      • Organising and facilitating prototyping sessions with end users for better understanding their needs and experiences before implementing new solutions
      • Ensuring that our internal tools properly integrate with…

      • Product Owner for CI/CD internal tools serving SAP’s developers, quality engineers and program managers
      • Driving adoption of the internal tools across the different SAP organizations through presentations in various communities and one to one calls with interested parties
      • Organising and facilitating prototyping sessions with end users for better understanding their needs and experiences before implementing new solutions
      • Ensuring that our internal tools properly integrate with the overall internal platform technically, documentation-wise and vision-wise

    • SAP Graphic

      Cloud Quality Coach

      SAP

      - 2 years 8 months

      Walldorf, Germany

      • Guided development teams within SAP come up with cloud test and quality strategies that best fit their needs
      • Identified and prioritised needs and pain points from the different coached teams and presented them to internal tools and processes teams to improve their respective solutions.
      • Educated Quality Engineers on the tasks and requirements, necessary to implement SAP’s ISO 9001 certified Quality Management System (QMS) and collaborated with them to bring these tasks to their…

      • Guided development teams within SAP come up with cloud test and quality strategies that best fit their needs
      • Identified and prioritised needs and pain points from the different coached teams and presented them to internal tools and processes teams to improve their respective solutions.
      • Educated Quality Engineers on the tasks and requirements, necessary to implement SAP’s ISO 9001 certified Quality Management System (QMS) and collaborated with them to bring these tasks to their development teams with the least possible friction and without delays in development cycle time
      • Captured the acquired knowledge of good practices in a series of articles and blog posts

    • SAP Graphic

      Quality Product Accountable - TwoGo by SAP

      SAP

      - 4 years 2 months

      Walldorf, Germany

      • Organised testing activities to allow our product to become the first SAP product to perform daily deployments (Oct 2014)
      • Constructed the release and documentation activities for new features so that they required less than 3 hours of preparation
      • Orchestrated deployment pipelines so that the automated tests feedback came back to developers as fast as possible

    • SAP Graphic

      Software Tester - TwoGo by SAP

      SAP

      - 3 years 1 month

      Walldorf, Germany

      • Sole tester for the entire product including a web app and two mobile apps
      • Defined and automated a set of business logic test cases as well as end-to-end scenarios to reduce regression risks
      • Performed exploratory testing on new features to uncover bugs and risks as well as to identify open points to be clarified and improved
      • Coordinated exploratory testing sessions with the entire development team to foster overall knowledge of the product and its risks

  • Customer Support Specialist

    Sitel Iberica

    - 1 year 8 months

    Barcelona Area, Spain

    • First-level telephone support for LG users in Greece
    • Troubleshooted users issues and if necessary forwarded their requests to local technical support
    • Guided users to set up and operate their devices

  • Technical Translator

    Self-employed

    - 5 months

    Barcelona Area, Spain

    Technical translations and proofreading services for English to Greek and Spanish to Greek documents.

  • Mathematics Tutor

    self-employed

    - 2 years 7 months

    Thessaloniki, Greece

Education

Licenses & Certifications

Languages

  • English

    Professional working proficiency

  • Greek

    Native or bilingual proficiency

  • Spanish

    Professional working proficiency

  • German

    Full professional proficiency

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