Amazon Gives Option to Disable Human Review on Alexa
- Alexa reviewers transcribe, annotate some voice recordings
- Apple, Google suspended human voice review programs this week
An Amazon Echo smart speaker
Photographer: Andrew Matthews/Getty Images
This article is for subscribers only.
Amazon.com Inc. will let Alexa users opt out of human review of their voice recordings, a move that follows criticism that the program violated customers’ privacy.
A new policy took effect Friday that allows customers, through an option in the settings menu of the Alexa smartphone app, to remove their recordings from a pool that could be analyzed by Amazon employees and contract workers, a spokeswoman for the Seattle company said. It follows similar moves by Apple Inc. and Google.