JUMO’s Post

JUMO  has built a financial technology platform that uses AI to create access to credit and savings choices for the average man or woman on the street at reduced costs. This lowers the barriers to access to finance, especially in Africa where marginalised groups remain unbanked. We partner with mobile money or e-money operators and capital providers like banks to achieve our goal of financial inclusion. According to the latest GSMA State of the Industry Report, mobile money has enabled more women to save money than other financial services. In Kenya, Uganda and Zambia where JUMO operates, the share of women using mobile money accounts to save money was more than double that of women using bank or other financial accounts.

⚽ Game changers. Our mobile financial services platform gives entrepreneurs a boost by connecting them with the working capital they need to grow their businesses. The challenge in Africa's financial services is around the supply of capital and our mission is to equip entrepreneurs with the financial firepower they need to become game changers. We work alongside banks, payment partners, and development finance institutions to level the playing fields and help entrepreneurs access the financial services they need to succeed. It’s a winning strategy, and our goal this year is to beat our daily disbursement average of $2.9m. #FintechInnovation #FinancialInclusion #BankingInAfrica

As finalists in the Alliance for Financial Inclusion (AFI)’s 2024 Fintech Showcase, we were invited to pitch our platform and partnerships business model to a regulatory community of practice for review. Our General Manager for In-market Operations, Jeremy Quainoo highlighted JUMO’s successes in his home country Ghana, which includes winning the prestigious Ghana Fintech and Payments Association’s Fintech for Financial Inclusion Firm of the Year award. https://lnkd.in/d2Hcf_2y

Earlier this month we ran a poll asking which industry would benefit from AI most. At the top of the list was finance. JUMO’s President Joseph Mucheru talks to Connecting Africa News' Paula Gilbert about AI’s role in fintech. https://lnkd.in/27ucz #AIinAfrica #Fintech #Innovation

Anita Namubiru is our Senior Customer Operations Specialist in Uganda. She’s been with JUMO for five years and no two days have been the same. #JUMOjourney ‘I’m worlds apart from the person I was when I joined JUMO in 2019. It’s because I’ve been given the space to run with new ideas, turn them into projects and see them through. I’ve learnt a lot in the Quality Assurance space, which has helped to really bring the voice of the customer into JUMO’s work. It's all about refining processes to gain a better understanding of customer needs and working on customer support structures closely with partners in our unique business to business to consumer (B2B2C) model.    The voice of the customer is important to understand the customer's needs and challenges. It takes a lot of time listening to customer calls, social listening on social media and carrying out surveys in the market/retail environments to gather insights that are shared with the business and partners. My analytical skills have grown through deep dives into what customers are trying to tell us, and identifying what we can evolve or change to meet their needs. It’s like conducting a continuous audit to ensure that what we offer in terms of financial products and services is practical. I love my work. Every day is different and by the end of a typical work week I have a real sense of achievement. It’s so satisfying to know that my skills are growing while helping customers and the business to grow too. One example of this is how in 2021, I observed that customers were not understanding the acronyms we use in our messaging. Moving away from using acronyms has improved overall customer financial literacy and the success of our marketing campaigns. Everything we do at JUMO is about solving problems in access to finance. Another area of growth for me has been around teamwork and leadership. Learning how to receive feedback has improved my reporting skills as well as my ability to listen, communicate clearly and work with others to overcome challenges and achieve important goals. Attaining excellence requires buy-in from the right stakeholders and a willingness on my part to provide the necessary logistics and support. One major challenge we face at JUMO, and in Uganda where I’m based, is localising our global message. Understanding diversity and cultural nuance is essential. In Uganda alone there are many different languages and cultures, and although we use English to communicate to customers, it is important to ensure clear and simple communication. Broadening my understanding of different cultures and diversity from working with my teammates across the globe has been another growth opportunity for me at JUMO. That, and being able to work remotely has strengthened my relationship with my daughter. I’m able to be more available for her without having to commute to work, and those listening skills I’ve learnt are coming in handy, especially with her non-verbal communication!'

Working remotely doesn’t mean working in isolation. At JUMO, our flexible remote first model allows for hybrid working or 100% remote working, but most importantly, it supports meaningful connection. Every year during Odyssey week we get to know each other better and build on our strong interpersonal relationships as well as a united strategy. #oneteam #together

🚀 Welcome aboard the rocket ship Luís Almeida Teles! Our team of #JUMOnauts is growing. This month we have new crew members joining our mission to connect millions of people and small businesses to the financial choices they need to grow. We’re looking forward to working together to solve complex systemic problems for long term change.

We’re looking for an experienced legal advisor with a strong understanding of debt and equity products who can think innovatively. We ask a lot of each other at JUMO, but we give a lot too. Come join our mission. https://lnkd.in/d_hFgAuT #capitalmarkets #opportunity

🇹🇿 Today we want to give a fabulous Friday shout out to our awesome team in Tanzania. 🌍 As a global company serving 7 markets, JUMO has teams stationed all over the world, but we work together as one united team. For us this means trusting each other with ownership while pulling together across our functions for the good of the impactful work we do. #FridayFeature #Teamwork Eric Luyangi Avelina Sawaka

Studies show that working from home increases productivity, among other benefits. 🐶 One of those benefits is spending time with our furry friends throughout the workday. They reduce our stress, boost our creativity, and generally just make us smile. 🐈 This International Pet Day, we thought we’d share the love with a JUMO pet album. For many of us who work remotely, our pets have become our favourite coworkers. Share a pic of your pet in the comments with us to 10X the smile factor. #petpower