Hila Segal’s Post

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Vice President Product Marketing at WalkMe 🇮🇱🎗️

If I need to buy new software today, here are the things that matter to me beyond features and technical capabilities: - What product do people in my network use to solve the same business problem - Does the vendor have experience with customers like me (industry, company stage, size of Mktg team) - Can the vendor offer best practices and expertise beyond the technology - Can the vendor easily connect me with 5 other VPs of product marketing that can share their experience with their technology - Does the seller understand my business - Does the seller deeply care about making my company hugely successful - What implementation and roll-out looks like for a company my size and how much customization is needed What’s on your list? #sales #productmarketing #buyingprocess #b2btech

Josh Roth

I lead diverse international revenue teams to hit and exceed quota | MBA

2y

Great list Hila Segal. Curious, if you’re cold contacted by an SDR that can quickly share: demonstrate 1 or more of the bullets you’ve outlined does that earn your time? Better said: what needs to be checked off to earn your time? Bonus question: if an SDR reaches out but the answers to these questions you’ve outlined are “no” does it annoy you that they contacted you?

Anna Burgess Yang

Freelance Fintech Writer + Product-Led Content | Workflow Geek | Career pivots are fun. 🎉

2y

If it's a major investment, I'd want to know about their process to determine "what's next" for product development or a glimpse into their product roadmap. The product may check all of the boxes today, but will it in the future? How do they stay competitive, meet the needs of their customers, or even anticipate needs and stay ahead of the curve? I was a product manager for many years. You don't want to invest in something only to find that the company is slow to make product changes or "misses the mark" with future product updates.

John McTigue

B2B Marketing Strategy Advisor With Company, Agency, and Freelance Chops

2y

Has the company been in business long? How many customers? What’s their reputation in the industry? Who’s the CEO and what’s her story?

Jacob Karp

Data Protection + Honesty-as-a-Service I Enterprise Sales at Rubrik

2y

This is a great list, agree. I think all of those are legitimate pre-requisites. For an enterprise level sale, I also think buying process and flow on the seller side. Aka, doing all that you listed plus more to make it easy for you as the buyer to check off your decision criteria and transact with the minimal amount of time spent to evaluate. Make every interaction count and meet your needs through the process.

Rob Connelly

[Cultivating personal, professional, and revenue growth always] Customer Centric Brands and Agent Centric Contact Centers

2y

Hila Segal 100 percent! To bolster, I'd say providing un-gated, no strings attached content and community not only demonstrates understanding, but builds massive credibility as well as enhancing several of your items!

Hakan Ozturk⚡

Founder, TheCScafe.com, The #1 Weekly Customer Success Newsletter | The Success Pod, Daily Lessons From The World's Most Successful Leaders | Pro Photographer📍 Paris, France

2y

Credibility, trust, authority. We are also most influenced by the actions that are similar to us indeed - would highly recommend Robert Cialdini's insights on these topics. Oh... by the way, "making your company successful" is my preferred one, obviously 😎

Ognjen Bošković

Fractional Head of Brand & Content | 3x Marketing Lead | Building Frontier in No Man's Land 🤠

2y

This is why product led is winning 🤠

Markus Rentsch

Customer Value-Led Growth | Customer Success Consulting, Courses and Content.

2y

Great post Hila, #5 and #6 are the most important points imo 😉

Andy Montana

Marketing Manager @ HatchWorks | Writer/Producer @ Built Right

2y

Implementation timeline has to fit our company needs. Pressure to sign before end of the fiscal year is a red flag.

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