Create Unforgettable Impressions on Your Renters

Create Unforgettable Impressions on Your Renters

While it can be tough for owners of furnished apartments to figure out ways of over-delivering on their corporate housing options, there are actually many ways that you can create all kinds of unforgettable impressions on your renters and leave them ready and willing to provide referrals, positive feedback and even become repeat renters.

Of course, it is important to keep in mind that wowing renters of furnished apartments should never be a "once and done" endeavor. Sure, you can charm them with a basket of gourmet coffee and tea in the kitchen, but why not think of multiple layers of such pleasantries and surprises?

Can you do that with corporate housing rentals? Absolutely. Here are our favorite tactics:

Think ahead

Don't wait to wow and over deliver until they arrive. Stop and consider the many ways you can distinguish your rentals from the rest of the crowd. In your city or area, furnished apartments may be the proverbial dime a dozen, so take some time right now to consider methods for delivering even before a booking is done. For instance, can you include a link or blogs that introduce potential renters to the neighborhood? Everything from Pokémon Go stops to boutique coffee houses, sports facilities, museums, and attractions can lure visitors to lean towards your rentals if you make their settings a destination!

Also be sure that it is amazingly simple to get all of the information they need about your listings at the site. Many owners use only basic descriptors and terms, but you can really engage and inform when you take the time to give complete information. From distances to local public transit and names of nearby shops or restaurants to all of the amenities inside and out, be sure it is a 100% accurate picture.

Upon arrival

You have a rare opportunity to communicate with renters and study them as a general audience. Finding out what little touches matter most is very wise. From offering them arrival day tours or grocery deliver to options for bi-weekly cleaning, lawn maintenance, and other services, you can allow them to know that they won't struggle to settle into their corporate or furnished apartments before they have to get started at work.

You can also do those destination touches from the welcome baskets and booklets about local sites and attractions to freebies like a movie pass or gift card to a local coffee shop to encourage them to buy local and really enjoy the locale.

Donald Campbell

Self Cater Workers Apartments. WICK Harbour Area. Apartments Rooms or houses, all inclusive, linens, no fuss. WiFi, Smart TV's,

7y

We offer free access to our local swimming pool and gym and this has proven to be very popular

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Eric Smith

Corporate Housing Property Owner Advisor, President of CHBO

7y

Making a great impression is so important with your corporate rental. Your goal as a property owner is to give 100% of any security deposit back to your corporation so they use you again and again. This takes communicating with your renter throughout their stay and to make them feel at home. Always asking if there is anything they need to make their stay better. This is also why I require the ARDP (accidental rental damage protection) so you won't have to charge the renter / corporation for accidents.

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